Privacy

is responsible for everything described here.

We work from .

Write to . A person reads it.

Your enquiry

Your name, email, company if you give one, what you are asking about, and your message. We keep it so we can answer you.

A record of the visit

Which page you opened, where you came from, your rough location, and enough about your browser to tell a person from a bot. Written on every visit, including before you answer the cookie notice. It is how the site is kept up and defended, not how it is measured.

Which pages get read

Only if you allow it. Never your name, your email, or anything you typed.

There is no account to create here, so we hold no password and no payment details for visitors. Platform customers have accounts set up under contract, and what those hold is that contract's business, not this page's.

Your enquiry

You asked us to get in touch. We cannot answer without keeping it.

Visit records

Keeping the site up and spotting abuse. We hold them briefly, which is what keeps that reason honest.

Measurement

Your consent, and nothing else. Off until you turn it on.

We do not sell anything, and we do not pass enquiries to anyone to market to you.

Google

Measures which pages get read — only after you allow it.

Stripe

Takes payments from contracted customers. Nothing on this site uses it.

Our email provider

Sends account email. Your enquiry is not forwarded anywhere.

Everything else sits on hardware we own and run. Your data is processed in , where we work from. We hand data over if the law requires it, and we tell you when we are allowed to.

Enquiries

24 months after our last exchange with you

Visit records

12 months

Measurement

14 months (the Google Analytics default)

Ask us to delete yours sooner and we will.

Ask for a copy of what we hold, ask us to correct it, ask us to delete it, or tell us to stop. Withdrawing consent has to be as easy as giving it, so it is one click: change your cookie choice.

Write to . We answer within 30 days, free, and we do not make it difficult. If we handle it badly you can complain to your data protection authority — we would rather you told us first.

Traffic is encrypted on the way to us. Anything sensitive is encrypted where it sits, and only the people who need access have it.

Nobody can promise a system will never be breached. What we can promise is that we do not keep what we have no use for, which is the only protection that never fails.

If this changes in substance, the date at the top moves. We will not quietly keep things longer than we said.