Solution · for support leaders

Answers in seconds, and it knows when to hand over.

For teams with slow response times, or nobody on at night.

What it does

The work it takes off you.

Each line is a thing that stops being somebody's job.

  • Answers on the channel they used

    WhatsApp, Instagram, web chat and email, in seconds rather than hours.

  • Checks the real status

    Orders and bookings, read from your systems rather than guessed.

  • Hands over properly

    A person gets the case with the whole conversation attached, not a ticket number.

  • Knows what it may not decide

    Refunds, complaints and anything unusual go to a person by rule.

What it looks like running

One case, start to finish.

Not a demo. The ordinary path, which is the one that has to work.

  1. 01

    A customer asks where their order is.

  2. 02

    The agent checks the order system.

  3. 03

    It gives the real status.

  4. 04

    It offers to change the delivery.

  5. 05

    If they are unhappy, a person takes over with the full thread.

Connects to

It works inside what you already run.

Nothing here asks you to move to a new system first.

  • WhatsApp
  • Instagram
  • Web chat
  • Email
  • Your order system